juan653 Privacy Policy

1. Who We Are

1.1 This Privacy Policy is issued by juan653 ("juan653," "we," "us," or "our"), the operator of the online casino and sports betting platform accessible at juan653.org (the "Platform").

1.2 juan653 acts as the data controller in respect of the personal data collected from players and visitors to the Platform. As data controller, juan653 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1.3 If you have any questions about this Privacy Policy or about how juan653 handles your personal data, please contact our Data Privacy Officer using the details provided in Section 13 of this Policy.

2. Data We Collect

2.1 juan653 collects the following categories of personal data from registered players and Platform visitors:

2.2 juan653 does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly necessary for regulatory compliance purposes, such as identity verification or responsible gaming assessments.

3. How We Collect Your Data

3.1 Directly from you when you register an Account on the juan653 Platform, complete identity verification, make a deposit or withdrawal, contact the support team, or respond to a survey or promotion.

3.2 Automatically through your use of the Platform, including via cookies, web beacons, server logs, and similar tracking technologies that record your interactions with the juan653 website and games.

3.3 From third parties, including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and analytics providers, where such data is necessary to operate the Platform safely and in compliance with applicable regulations.

4. How We Use Your Data

4.1 juan653 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your juan653 Account, including processing your juan653 login and verifying your identity.
• Service Delivery: To provide access to casino games, live dealer rooms, sports betting, and all other Platform features.
• Payment Processing: To process deposits and withdrawals via your chosen payment method and to maintain accurate transaction records.
• Regulatory Compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and other applicable Philippine gaming regulations.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit and loss limits, and administer self-exclusion requests.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform Improvement: To analyze usage patterns, conduct research, and develop new features and services for Filipino players.
• Marketing Communications: To send you promotional offers, bonus notifications, and Platform updates where you have consented to receive such communications.

4.2 juan653 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

5.1 juan653 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and juan653 — specifically, to operate your Account and deliver the Platform services you have registered to use.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for juan653's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, juan653 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

6.1 juan653 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist juan653 in verifying player identities and screening for financial crime risks.
• Technology and Hosting Providers: Cloud hosting, data storage, and IT infrastructure providers who process data on juan653's behalf under strict data processing agreements.
• Game Software Providers: Licensed game developers and live dealer studios whose software powers the games available on the juan653 Platform.
• Analytics Providers: Service providers who help juan653 understand how the Platform is used and how it can be improved.
• Regulatory and Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law or necessary to protect the rights and safety of juan653 or its players.

6.2 juan653 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes.

6.3 In the event that juan653 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

7. Cookies and Tracking Technologies

7.1 juan653 uses cookies and similar tracking technologies (including web beacons and pixel tags) to enhance your experience on the Platform, maintain your session, and gather analytics data.

7.2 The following types of cookies are used on the juan653 Platform:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your juan653 Account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps juan653 improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These are only set with your consent.

7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the juan653 Platform.

8. Data Retention

8.1 juan653 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

8.2 Account data and transaction records are retained for a minimum of five (5) years following the closure of your Account, in accordance with applicable AML and gaming regulatory requirements in the Philippines.

8.3 Where personal data is no longer required for any lawful purpose, juan653 will securely delete or anonymize it in accordance with its data retention schedule.

9. Data Security

9.1 juan653 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the juan653 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, juan653 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Rights Under Philippine Law

10.1 Under the Data Privacy Act of 2012, registered juan653 players have the following rights in respect of their personal data:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data that juan653 holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by juan653.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to juan653's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that juan653 has processed your personal data in violation of the Data Privacy Act.

10.2 To exercise any of the above rights, please contact the juan653 Data Privacy Officer using the details in Section 13. juan653 will respond to all verified requests within thirty (30) days.

11. Children and Minors

11.1 The juan653 Platform is strictly intended for adults aged 21 years and above. juan653 does not knowingly collect personal data from individuals under the age of 21.

11.2 If juan653 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on the juan653 Platform, please contact the support team immediately.

11.3 juan653 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts where age verification cannot be completed will be suspended pending resolution.

12. Changes to This Policy

12.1 juan653 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform operations. Any material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

12.2 The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of the juan653 Platform following the publication of any amendments constitutes your acknowledgment of the revised Policy.

13. Contact and Data Privacy Officer

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by juan653, please contact our Data Privacy Officer:

13.2 You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with juan653's response to your privacy concern.